Empire Appliance Repair (we, us, or our) is committed to protecting the privacy of users (you or your) of our website (site). This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a call request through our site.

Information We Collect

When you visit our site, we collect non-personal browsing data through cookies and web beacons. This data helps us improve the user experience by analyzing user interaction with our site. Additionally, when you fill out the call request form, we collect your name, phone number, and email address to facilitate contact for service-related purposes.

How We Use Your Information

The information collected through the call request form is used to contact you regarding your service needs. By submitting your information, you consent to receiving communications via phone, email, or text from us or our partners for service-related purposes. Non-personal browsing data collected through cookies and web beacons is used to enhance the functionality and user experience of our site.

Sharing Your Information

To efficiently operate our services, we share your information with trusted partners. These partners are obligated to maintain the confidentiality and security of your information. We do not sell or rent your personal information to third parties for marketing purposes.

Legal Terms and Limitation of Liability

By using our site and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. You also agree that the maximum compensation for any claims is limited to $100. In any dispute arising under this Privacy Policy or otherwise related to your use of our site, you agree to bear your own legal fees and expenses.

Opt-Out Policy

If you wish to opt-out of communications from us or our partners, you may contact us at (619) 604-6959. While we will promptly process your request, please note that you may still receive communications from our partners based on their own privacy practices.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting to the site. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please call us at (619) 604-6959.